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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kristin Riffe

March 29, 2023

5  out of  5 rating by Kristin Riffe
"Professional place to receive car insurance. The staff is very kind and will help you with all the questions you have regarding insurance. They will go above and beyond to help you get a great deal."

Linda Nickell-Colbird

March 27, 2023

5  out of  5 rating by Linda Nickell-Colbird
"Corey Dixon and Chris Waddell at State Farm Insurance of Crab Orchard WV, are an awesome team. Very professional, with quick response to any questions and quotes for all of your insurance needs. Whether it be home, auto, life, or atv insurance these are the guys you need to speak with. They are very caring, both are also from our home state and understand the issues we all face with fixed incomes. Give them a call, or stop in and see these guys. God sure did bless me and stir me in the right direction for all of my insurance needs."

Scott Combs

March 25, 2023

5  out of  5 rating by Scott Combs
"I had GEICO and USAA for years and Jacob at this office crushed their prices. He said he was new but he knew exactly what he was doing and got me some great rates on house and auto insurance."

Casey Branham

March 23, 2023

5  out of  5 rating by Casey Branham
"These guys are awesome to work with. They saved me hundreds of dollars across-the-board between my house, car insurance, RV insurance and side-by-side insurance. I recommend giving them the opportunity to beat your current insurance agent. They make the process easy and not so painful."

Happy_Meal_ Gacha

February 21, 2023

5  out of  5 rating by Happy_Meal_ Gacha
"We had a great experience nice people to talk to and a money saver on our insurance.."

Christopher Bray

February 20, 2023

5  out of  5 rating by Christopher Bray
"I highly recommend Chris and his team for all home, auto, and life insurance needs!! He’s the man and saved us a lot of money when we switched!"

Faith Halsey

February 17, 2023

5  out of  5 rating by Faith Halsey
"Great prices , and Chris helped me get a better deal. I highly recommend"

Megan Gunderloy

February 17, 2023

5  out of  5 rating by Megan Gunderloy
"Very nice"

Samantha Miller

January 18, 2023

5  out of  5 rating by Samantha Miller
"Great help with car insurance! Very informative and helpful!"

Lindsey Perdue

January 4, 2023

5  out of  5 rating by Lindsey Perdue
"Best experience ever thank u Chris for alll ur help and he has the most respectful attitude ever this is the best person to get insurance through thank u Chris Waddell for all your help"

Amanda Hammons

December 27, 2022

5  out of  5 rating by Amanda Hammons
"I came in with an issue on my app and Chris was so helpful. This being during the holiday season caused me to be in a hurry and high anxiety! But I was treated with respect and patience. Switching to State Farm has been the best gift I could give myself This year!"

Kriston Myers

December 27, 2022

5  out of  5 rating by Kriston Myers
"Chris is AWESOME!! Don’t waste your time calling anyone else, save yourself the time and stress and call Chris!!!!"

Ashley Ayers

October 25, 2022

5  out of  5 rating by Ashley Ayers
"Very patient."

Lindsey Buchanan

September 18, 2022

5  out of  5 rating by Lindsey Buchanan
"Chris made the switch to State Farm so easy and stress free. He took the time to look over our existing policy carefully and make adjustments to make sure we had the best coverage to meet our needs. He’s been extremely accessible and available when we’ve had questions and a pleasure to deal with. He’s very good at his job and very easy going. Highly Recommend!!!"

It’s Snail

August 15, 2022

5  out of  5 rating by It’s Snail
"Worked with chasity and she was absolutely amazing ! Saved me over $50 a month from my prior insurance company ! Was super sweet and informative and helped me all the way. 10/10 I’ve told all my friends about her ! - Jamie"

Mary Sisk

May 12, 2022

5  out of  5 rating by Mary Sisk
"Excellent customer service! Chris saved me over $100.00 a month and I have better coverage now than what I had with my previous insurance provider."

Mark Falls

May 11, 2022

5  out of  5 rating by Mark Falls
"Great experience. Switched companies and had everything taken care of in one visit. Andrew was amazing to work with!!"

Cheyenne Wroten

May 9, 2022

5  out of  5 rating by Cheyenne Wroten
"Chris was very helpful, and saved me a lot of money on insurance monthly! I highly recommend him as an insurance agent!"

Kevin Sexton

April 29, 2022

5  out of  5 rating by Kevin Sexton
"Great experience, great rates. Saved me lots of money after switching from Geico."

Brandon Treadway

April 26, 2022

5  out of  5 rating by Brandon Treadway
"Chris was very helpful when switching to State Farm. He was able to get my quote in a timely manner and save me money on my coverage. Chris was very knowledgeable and professional."

Damon Davis

April 19, 2022

5  out of  5 rating by Damon Davis
"Was very pleased with the professionalism and the savings. Great agency to work with."

Samantha Jarrell

March 31, 2022

5  out of  5 rating by Samantha Jarrell
"They are considerate at finding the right insurance for you and your family. Friendly agents who know exactly what their customers need!"

Jeffrey Shea

March 24, 2022

5  out of  5 rating by Jeffrey Shea
"Don’t hesitate to give Chris a call! Saved me money and got me better coverage!"

Terra Baker

March 7, 2022

5  out of  5 rating by Terra Baker
"Chris and his employees worked quickly to save me over half on my insurance. Wonderful, friendly people with great attitudes and awesome personalities. Looking forward to doing business with them!"

Chase Stokes

March 3, 2022

5  out of  5 rating by Chase Stokes
"Everything was awesome. Great people and great rates!"